ProService overview

Vicinity ProService provides responsive expert support to help keep heat, hot water, and steam systems operating safely, efficiently, and reliably.

Vicinity ProService benefits

  • Improve reliability before peak heating season

  • Reduce outages, disruptions, and comfort complaints

  • Catch small issues before they become costly repairs

  • Support safer, more efficient equipment operation

  • Extend critical system life and performance

Why Vicinity ProService?

District energy expertise: Specialists who understand customer-side equipment and Vicinity’s network.

Responsive support: Help for urgent needs plus proactive maintenance plan

Practical recommendations: Targeted improvements to strengthen reliability, efficiency, and performance.

Available services

Emergency services & repairs

Emergency response, service calls, heat and hot water troubleshooting, leak identification, shutdowns, and urgent steam support.

Operations and maintenance

Seasonal tune-ups, inspections, steam trap testing, valve cleaning and repairs, and system turn-ons or shutdowns.

Energy efficiency and system optimization

Domestic hot water review, heat exchanger inspections, pressure reducing valve service, condensate equipment evaluation and beneficial reuse, and insulation checks.

Equipment installation, repair and upgrade

Support for pumps, PRVs, heat exchangers, condensate equipment, heating equipment, steam valves, domestic hot water systems, and insulation.

Schedule your ProService assessment

Contact your Vicinity account manager or email us at info@vicinityenergy.us today to schedule an assessment, request a quote, or learn more about services available in your market.

Take the next steps

towards clean energy

Connect with our team of experts to learn more about how Vicinity can help you achieve your energy and sustainability goals.