Bill Pay Portal
Vicinity’s Bill Pay Portal provides customers with greater payment options and a more intuitive payment experience.
Bill Pay Portal
To pay an invoice in the bill pay portal, create your account with your email and set a password, or log in if you are a returning user. Add your account number and go to the ‘Payments’ tab to complete your payment.
You can also pay your invoices on your phone by accessing the bill pay portal through the Vicinity website.
We accept Visa, Mastercard, American Express, and Discover credit cards. The bill pay portal has a $500,000.00 limit per payment.
You will get a confirmation email from firstname.lastname@example.org to the email address entered confirming your payment. If you create an auto payment, you will receive an email confirmation that it has been scheduled and another email when it is paid.
Yes, you can schedule autopay payments within the customer account portal after creating an account. Autopay is not available within the one-time payment portal.
Customers who sign up for AutoPay enjoy “set-it-and-forget-it“ convenience by automatically having their payment made each month. This capability allows customers to set a preferred payment date (e.g., the 20th calendar date of every month, or the due date on your monthly invoice) and automatically make payment from the customer’s saved bank account or credit card each month. Customers will receive payment confirmation once the payment has been scheduled and another email when it is paid. You can edit or cancel AutoPay elections anytime.