Yes, you can schedule autopay payments within the customer account portal after creating an account. Autopay is not available within the one-time payment portal. Customers who sign up for AutoPay enjoy “set-it-and-forget-it” convenience by automatically having...
Yes, third-party bill payers can pay invoices via the Vicinity online bill pay portal, provided that they can access customer accounts and PIN numbers.
ACH debit and credit card. ACH debit payments are subject to a $1.00 processing transaction fee, and credit payments are subject to a 2.95% processing fee. Please note you can continue paying through your current payment method (paper check, ACH credit, or wire);...
Click the sign-in button in the top right corner of the Vicinity website to pay your invoice online. There is a one-time payment portal and a customer account payment portal, the difference being that the customer account portal requires an email address and password,...
You’ll need your PIN number, which can be found on your invoice, and your account number to create an account in the customer portal. The customer account portal will require you to set a password, which you can use to log in for recurring payments to your...
To pay an invoice in the bill pay portal, create your account with your email and set a password, or log in if you are a returning user. Add your account number and go to the ‘Payments’ tab to complete your payment.
Vicinity is actively greening our operations. We are investing tens of millions in major efficiency projects at our facilities. We are purchasing renewable and carbon-free electricity to power our equipment and have incorporated biogenic fuels into our operations in...
Vicinity owns and operates several large cogeneration turbines. By installing electric boilers, Vicinity will gradually transition away from its cogeneration turbine and become an importer of electricity to run the electric boilers. Vicinity will purchase wholesale...
No. Electrification will not affect customers unless they choose to purchase electrified steam, known as eSteam™. There will be no changes in pricing from Vicinity’s electrification efforts. In the near term, if customers purchase eSteam™, the price will be different...
