Can I pay my bill online?

Not yet – our team is working on setting up an online customer portal and it will launch in 2023. Have a question about your account or bill? To get in touch with our team, fill out our customer support form with your name, email, and property address. Customer...

How can I contact my local Vicinity facility?

Each of our locations has a phone number that is staffed 24/7: Atlanta: +1 404-745-9445 Baltimore: +1 410-625-4555 Boston/Cambridge: +1 617-482-8232 Grand Rapids: +1 616-456-7438 Kansas City: +1 816-889-4950 Morgantown: +1 410-625-4555 Oklahoma City: +1 405-235-3955...