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Industries we serve

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How district energy works

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The district energy facility produces steam and chilled water at efficiencies not achievable through on-site heating and cooling.

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Steam and chilled water are distributed to customers via a network of underground pipes.

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Connected buildings utilize steam and chilled water for heating, cooling, sterilization, and humidification.

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The centralized production of energy is highly efficient and reduces greenhouse gas emissions.

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How district energy works

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The district energy facility produces steam and chilled water at efficiencies not achievable through on-site heating and cooling.

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Steam and chilled water are distributed to customers via a network of underground pipes.

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Connected buildings utilize steam and chilled water for heating, cooling, sterilization, and humidification.

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The centralized production of energy is highly efficient and reduces greenhouse gas emissions.

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Problems we solve for college & universities

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AUTHOR

Rohan Sinha

Rohan Sinha is Vicinity's Director of Procurement, responsible for leading the company’s sourcing and execution strategies, including energy supply and risk management of commodities. He writes about topics related to energy markets, climate finance, and working towards a clean energy future.

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Emergency

Have an emergency? Call our 24-hour customer support.

Atlanta

+1 404 745 9445

Oklahoma City

+1 405 235 3955

Baltimore

+1 410 625 4555

Philadelphia


+1 215 732 1411

Boston/Cambridge


+1 617 482 8232

Trenton

+1 609 858 6802

Grand Rapids


+1 616 456 7438

Tulsa

+1 918 585 8893

Kansas City


+1 816 889 4950

Washington, D.C.

+1 410 625 4555

Morgantown


+1 410 625 4555

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Emergency

Have an emergency? Call our 24-hour customer support.

Atlanta

+1 404 745 9445

Baltimore

+1 410 625 4555

Boston/Cambridge


+1 617 482 8232

Grand Rapids


+1 616 456 7438

Kansas City


+1 816 889 4950

Morgantown


+1 410 625 4555

Oklahoma City

+1 405 235 3955

Philadelphia


+1 215 732 1411

Trenton

+1 609 858 6802

Tulsa

+1 918 585 8893

Washington, D.C.

+1 410 625 4555

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Map of US

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Map of US

Our locations

A trusted and reliable owner and operator of 19 district energy systems nationwide, the first in the U.S. to introduce carbon-free eSteam™ to rapidly decarbonize our customers.

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Map of US

Locations we serve

We’re the largest owner and operator of district energy systems in the U.S., and the first to introduce a carbon-free steam solution, known as eSteam™.

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Make a one-time payment

Make a one-time payment in 3 easy steps, click here to pay your bill. All you need is your account number and pin from your monthly invoice.

Login to the Customer Portal

Make recurring payments, create a customer account or login to view your account and monthly invoices.

Need more support?

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Maximum count is 19

Maximum count is 19

Maximum count is 19

Maximum count is 19

Maximum count is 19

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Vicinity Energy partners

Learn more about our community partners across all of our locations.

Kendall Square Association

The mission has always been to build partnerships, host events, advocate for public policy issues, and tell Kendall’s story of transformation from an industrial center to a global innovation hub.

Learn more

Kendall Square Association

The mission has always been to build partnerships, host events, advocate for public policy issues, and tell Kendall’s story of transformation from an industrial center to a global innovation hub.

Learn more

Kendall Square Association

The mission has always been to build partnerships, host events, advocate for public policy issues, and tell Kendall’s story of transformation from an industrial center to a global innovation hub.

Learn more

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Electrification progress

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PLANNING

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DEVELOPING

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IMPLEMENTING

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DEVELOPING

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Customer support

Have a billing questions or need more information? 
Fill out our form to get in touch with our team.

Employment inquiries

Contact our team for employment inquiries or verifications.

General inquiries

Contact our team for general questions and other inquiries.

Media inquiries

Contact our Communications team for all media inquiries.

Talk to sales

Ready to take the next steps in learning more about how district energy can help you meet your sustainability goals? A sales team member is ready 
to help.

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eSteam™ FAQs

eSteam™

  • What is eSteam™?
    eSteam™ is Vicinity’s unique and innovative carbon-free renewable energy product. eSteam™ offers maximum flexibility and superior economic benefits compared to alternative onsite solutions. Vicinity uses carbon-free, renewable electricity to generate eSteam™, providing rapid decarbonization for commercial and institutional buildings in city centers.
  • How will Vicinity create and deliver eSteam™?
    To generate and deliver eSteam™, Vicinity is electrifying its operations by installing electric boilers, industrial-scale heat pumps, and thermal battery storage. Vicinity will procure electricity from renewable, carbon-neutral energy sources like wind, solar, and hydro. Leveraging our existing network of underground pipes, we will deliver eSteam™ to our customers without any effort.
  • What are the benefits of Vicinity’s eSteam™ product for customers?
    Electrification will enable Vicinity to generate steam with a zero-carbon emissions factor. This means that the eSteam™ energy you purchase from Vicinity is clean and sustainable. By using eSteam™, our customers will be able to enjoy many benefits, including
    • Carbon-free: eSteam™ is a carbon-free renewable energy product for rapid decarbonization
    • Maximum flexibility: Customers choose how much eSteam™ they want to use and the carbon-free electricity source
    • Superior economics: eSteam™ is the most affordable option to decarbonize your building compared to onsite alternatives
    • Maximum resiliency: Vicinity’s operational flexibility means that we can switch fuel and generating sources to avoid interruptions
  • Will Vicinity's electrification upgrades affect pricing for all customers?
    No. Electrification will not affect customers unless they choose to purchase electrified steam, known as eSteam™. There will be no changes in pricing from Vicinity’s electrification efforts. In the near term, if customers purchase eSteam™, the price will be different than steam generated from fossil fuels. However, our offer will be much more cost-effective than other electrifying alternatives. Because we operate at economies of scale, we can offer our customers the best pricing possible. We aim to manage affordability and sustainability on behalf of our customers. 

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Our customers

We help organizations of all sizes—from hospitals to hotels to municipalities—use and manage energy more efficiently, sustainably, and strategically.

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Title for testimonials

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Contact our Boston/Cambridge location

Boston, MA

Corporate Headquarters

Cambridge, MA

city of Boston harbor at night

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Contact our Atlanta location

Atlanta, GA

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